How To Cancel AutoPay In GPay

While it is quite easy to cancel AutoPay in Google Pay (GPay), many people are not aware of the exact process

Google Pay (GPay) is a reliable payment app, offering various features including UPI AutoPay. However, there can be occasions when one may want to cancel the UPI AutoPay. This can happen when the loan is paid off or if there is a subscription that you don't want to renew. You can cancel AutoPay in GPay for electricity bills, broadband and mobile postpaid and recharge bills. Let's take a look at how to cancel AutoPay in GPay.

How to cancel AutoPay in GPay?

It is important to understand that apps keep updating, which in turn can result in slight changes in the process to cancel AutoPay in GPay. However, if you understand the basic cancellation process, it will become easier to cancel AutoPay in GPay. First, you need to open the Google Pay app on your phone. While it is not mandatory, it is better to ensure that the GPay app you are using is updated to the latest version.

In the next step, you need to tap your profile picture or initials in the top right corner. Then, you need to select AutoPay. Go to the Live tab, which shows all active/approved mandates that can still debit your bank account. Next, select the specific mandate or subscription that you want to cancel. Tap on Cancel AutoPay. You may also see a Pause AutoPay option.

This allows a temporary block on the AutoPay. This option can be used if you want to block an AutoPay debit for a specific time period and switch it on again after some time. Once you tap on Cancel AutoPay, you will be asked to enter the UPI PIN. Once done, you can check the Live tab again to verify if the mandate has been successfully cancelled. In most cases, you will receive a confirmation message that your AutoPay in GPay is cancelled.

Important things to consider when cancelling AutoPay in GPay

You may have cancelled the AutoPay in GPay, but this only stops future debits from your bank account. The subscription itself does not get cancelled automatically, unless there is a specific policy regarding this. If you want to cancel the service and subscription, you need to do that via the merchant's app or website.

If you are cancelling AutoPay in GPay close to the date of a payment already scheduled, it may still go through after cancellation. As such, make sure you cancel AutoPay in GPay well before the next debit date. This is ideally a few days earlier. There are certain mandates that cannot be cancelled via GPay. These include loan and EMI-related mandates. For cancelling these, you will have to contact the lender or merchant directly.

The linked bank account must be active. If you get an error, reactivate the account first. If you don’t see the Autopay section, update Google Pay to the latest version via the Play Store. You can also view/manage some mandates via your bank’s mobile app or net banking under UPI Mandates / Recurring Payments / AutoPay section (useful as a backup).